Privacy & Cookies Policy

Introduction

• We’re dedicated to safeguarding the privacy of everyone who visits our website.
• This policy applies when we’re in charge of handling the personal data of our website visitors and users of our services. In simpler terms, when we decide how and why we process that personal data.
• We use cookies on our website. If these cookies aren’t necessary for running our website and services, we’ll ask for your permission to use them the first time you visit our website.
• In this policy, when we say “we,” “us,” or “our,” we’re referring to First Rate Marketing. You can find out more about us in Section 15.

How We Use Your Personal Data

• In this Section, we’ll explain:

1. 1. the different types of personal data we might process,
   2. where we get that data if it’s not from you directly,
   3. why we process personal data, and
   4. the legal reasons for processing it.

• We might process data about how you use our website and services (we call this “usage data”). This might include things like your IP address, where you are, what browser you’re using, and more. We use this to understand how our website and services are being used. We get this data from our analytics tracking system. We process this data to make our website and services better, and we have a legitimate interest in doing this.
• We might process the data you provide when you create a user account on our website (we call this “account data”). This could include your name and email address. We use this data to run our website and services, ensure everything’s secure, and communicate with you. We have a legitimate interest in processing this data.
• We might process the information in your personal profile on our website (we call this “profile data”). This could include things like your name, contact details, and more. We use this data to enable and monitor your use of our website and services. We have a legitimate interest in doing this.
• If you post something on our website or through our services (we call this “publication data”), we might process that data to make it possible to publish it and manage our website and services properly. We have a legitimate interest in doing this.
• If you send us an enquiry about our goods and/or services (we call this “enquiry data”), we might process that data to offer, market, and sell those goods and/or services to you. We have a legitimate interest in doing this.
• If you’re our customer, we might process information about our interactions (we call this “customer relationship data”). This could include your contact details and communications between us. We use this data to manage our customer relationships and promote our products and services. We have a legitimate interest in doing this.
• If you make transactions through our website (we call this “transaction data”), we might process your contact details, payment details, and transaction details to provide the goods/services and keep records. This is usually because you’re entering into a contract with us. If you’re not the person contracting with us, we process this data for legitimate interests.
• If you subscribe to our email notifications/newsletters (we call this “notification data”), we’ll use this data to send you relevant notifications/newsletters. We have a legitimate interest in doing this to communicate with our website visitors and users.
• If you communicate with us, we’ll process the content and metadata of those communications (we call this “communication data”). We do this to communicate with you and keep records. We have a legitimate interest in doing this.
• We might process your personal data if it’s needed to establish, exercise, or defend legal claims. We have a legitimate interest in protecting our legal rights and yours.
• We might process your personal data if it’s needed for insurance coverage, risk management, or professional advice. We have a legitimate interest in protecting our business.
• Sometimes, we might process your personal data for other necessary reasons like legal obligations or protecting vital interests.
• Please don’t give us other people’s personal data unless we ask for it.

Automated Decision-Making

• We might use your personal data for automated decision-making related to showing ads, affiliate offers, and redirections.
• This decision-making uses your data and cookies to show you relevant ads, offers, and redirects.
• The impact of this decision-making is showing ads and redirects based on your data and cookies.

Sharing Your Personal Data

• We might share your personal data with our group companies if necessary for the purposes mentioned in this policy.
• We might share your personal data with insurers and advisers if it’s necessary for insurance coverage, risk management, advice, or legal claims.
• Your personal data might be stored on servers owned by our hosting services providers.
• We might share personal data with our suppliers or subcontractors.
• We might share your enquiry data with third parties who can contact you about relevant goods/services. Each of these third parties acts as a data controller.
• We might also share personal data to comply with legal obligations, protect vital interests, or establish, exercise, or defend legal claims.

Retaining and Deleting Personal Data

• We’ll only keep personal data for as long as it’s necessary for the purpose it was collected.
• We might keep your personal data if it’s necessary to comply with a legal obligation, protect vital interests, or establish, exercise, or defend legal claims.

Your Rights

• You have various rights under data protection law:
  1. The right to access your personal data.
  2. The right to correct inaccurate or incomplete personal data.
  3. The right to delete your personal data.
  4. The right to restrict the processing of your personal data.
  5. The right to object to the processing of your personal data.
  6. The right to data portability.
  7. The right to complain to a supervisory authority.
  8. The right to withdraw consent if we’re processing your data based on consent.
• You have the right to know if we process your personal data and, if we do, to access it along with other details. We’ll give you the first copy for free, but we might charge for additional copies.
• You can correct inaccurate personal data or complete incomplete data about you.
• In certain cases, you can request the deletion of your personal data.
• You can sometimes restrict the processing of your personal data.
• You can object to our processing of your personal data for specific purposes.
• If you think we’re mishandling your personal data, you can complain to a supervisory authority.
• If we’re processing your personal data based on consent, you can withdraw it at any time.
• You can exercise your rights through our website’s contact page.

Third-Party Websites

Our website might have links to third-party websites. We’re not responsible for their privacy policies or practices.

Personal Data of Children

Our website and services are for people over 18. If we find we have data about someone younger, we’ll delete it.

Updating Information

If your personal information changes, please let us know.

About Cookies

• Cookies are files sent from a web server to your browser and stored there. They help with identifying and tracking your preferences and actions on a website.
• Cookies can be “persistent” (stay on your device after closing the browser) or “session” (expire when you close the browser).

Cookies We Use

• We use cookies for various purposes:
  1. Authentication and status – identifying you and checking if you’re logged in.
  2. Personalization – storing your preferences to make the website customized for you.
  3. Advertising – showing you relevant ads.
  4. Analysis – understanding how our website and services are used.
  5. Cookie consent – storing your preferences for cookies.

Cookies Used by Service Providers

• Our service providers might use cookies when you visit our website.
• We use Google Analytics, which uses cookies to help us analyze website usage. You can learn more about Google’s practices and privacy policy on their website.

Managing Cookies

• Most browsers allow you to block or delete cookies. Links to instructions for major browsers are provided.
• Blocking cookies might affect your experience on websites.
• Blocking cookies could prevent you from using some features on our website.

Amendments

• We might update this policy and publish a new version on our website.
• You should check this page occasionally to make sure you’re comfortable with any changes.